Long-term services and supports (LTSS) covers a broad range of day-to-day services and supports needed by people with long-term conditions, disabilities, or frailty. States are increasingly shifting to managed care models for LTSS, known as MLTSS, which enables states to deliver higher quality care and improve health outcomes of Medicaid recipients.
MLTSS plans employ care coordinators, who determine holistic needs, ensure appropriate care, and build care plans. The care coordinator acts as a trusted point of contact to coordinate care, support caregivers, and monitor progress.
By working with their care coordinators on ensuring whole-person care, MLTSS beneficiaries can improve their quality of life and regularly re-evaluate their needs.
Americans increasingly wish to be cared for in their homes by people they trust. MLTSS increases access to home- and community-based services (HCBS), which enables people with disabilities of all ages to live as independently as possible and fully participate in their communities as they choose.
“David” is a 55-year-old cancer survivor with chronic heart failure. Before joining his MLTSS plan, he lost a leg in a car accident and had a prosthetic but never used it. After joining, his MLTSS plan paid for a hospital bed, scooter, manual wheelchair, and other equipment and arranged for home health three times a week to help him live more independently at home. By meeting with his care coordinator weekly, he was able to take a step by step approach to meeting his goals of improving his overall physical and emotional health.
Along with his improved mood and quality of life, he has only been to the hospital once in the past two years. He no longer needs home health support because of his increased independence, but receives help with shopping, homemaking, and getting to appointments, which frees his son to invest more time in his own education. David has been “so thankful” for the support he has received from his MLTSS plan and views his transformation over the past few years as “a miracle.”
— David, Commonwealth Care Alliance One Care MLTSS beneficiary
— Inclusa MLTSS beneficiary
About long-term services and supports
Quality of life is a top priority for LTSS beneficiaries and their families
MLTSS provides high quality care
MLTSS provides high quality care
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MLTSS supports expanded home- and community-based services